Tripodcast Episode 205 - Dealing With Customer Complaints
Download | Duration: 00:04:54
Ron Segura, President of Segura & Associates, joins us to talk about dealing with customer complaints. He presents a simple mnenomic to help remember the steps to effectively deal with the most difficult and challenging complaints.
Audio & Video Tripodcast - click HERE to visit Tripodcast.com.
Posted by David Holly at Sunday, December 18, 2011 11:00 PM 
Categories: Customer Satisfaction, BSCAI, BSC, Distributor, Management, In-House
Categories: Customer Satisfaction, BSCAI, BSC, Distributor, Management, In-House
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