Download | Duration: 00:10:25

In this Tripodcast Dick Ollek, CBSE talks with Todd Hopkins, CBSE; Todd is the Founder & CEO of Office Pride Commercial Cleaning Services.

Todd earned his Bachelor’s of Business Administration in Management from the University of Memphis and his MBA from Butler University. He is also a graduate of MIT Birthing of Giants Executive Entrepreneurship Academy, a prestigious program exclusively for top entrepreneurs.

Todd earned his CBSE (Certified Building Services Executive) designation through the Building Service Contracting Association International. Todd is also the 2008 recipient of the Walter L. Cook Award, the highest honor given by The Building Service Contractors Association International for distinguished service to the commercial cleaning industry.

Todd Hopkins is the author (and co-author) of three books The Carrot Chaser, The Janitor, and Five Wisdoms for Entrepreneur Survival.

In this Tripodcast, Todd offers some unique views on franchise opportunities and tips for what to look for and what to look-out for.

This Tripodcast is sponsored by Green Cleaning University, a partnership between The Ashkin Group and ISSA.

When you complete the core courses, you will earn the Green Cleaning Professional designation. Earning the Green Cleaning Professional designation will help you compete and succeed in the marketplace, as well as build profit through creating and maintaining healthy, high performance facilities.

The courses can be done on your time, at your own pace, and reviewed at your leisure. The learning objectives are focused on helping you succeed.

GCU is developed by people who have real expertise in Green Cleaning and the knowledge to help you understand the challenges of the cleaning industry, as well as the issues, skills and techniques necessary to build and implement an effective Green Cleaning program.

Some Course topics include:

• o Defining Green and Green Cleaning
• o Overcoming Common Objections
• o Conducting the Green Building Audit
• o Selling Green Cleaning and the Pilot Process

For more information, visit www.greencleaninguniversity.org.

Download | Duration: 00:11:11

In this Tripodcast Dick Ollek, CBSE talks with Guy Hignite from Sprint. That's right - the phone company! Most of you probably didn't know that Sprint has partnered with several new technology companies to provide new and unique services to protect and grow your business. In this Tripodcast, Guy talks about some of these technologies and services.

This Tripodcast is sponsored by Green Cleaning University, a partnership between The Ashkin Group and ISSA.

When you complete the core courses, you will earn the Green Cleaning Professional designation.

Earning the Green Cleaning Professional designation will help you compete and succeed in the marketplace, as well as build profit through creating and maintaining healthy, high performance facilities.

The courses can be done on your time, at your own pace, and reviewed at your leisure. The learning objectives are focused on helping you succeed.

GCU is developed by people who have real expertise in Green Cleaning and the knowledge to help you understand the challenges of the cleaning industry, as well as the issues, skills and techniques necessary to build and implement an effective Green Cleaning program.

Some Course topics include:

• Defining Green and Green Cleaning
• Overcoming Common Objections
• Conducting the Green Building Audit
• Selling Green Cleaning and the Pilot Process

For more information, visit www.greencleaninguniversity.org.

Download | Duration: 00:07:19

Dealing with underperforming employees is an important part of running your operation. It's even more important when you realize the average cost of underperforming employees is 17% - or almost 1 day a week. In this Tripodcast, Dick Ollek, CBSE looks at 5 key steps in dealing with this problem.

This Tripodcast is sponsored by Team Software - www.teamsoftware.com

And, their unique customer self-service portal – eHub Mobile

Empower your employees and customers by giving them access to the information they need, anywhere, anytime with eHub, our web-based customer and employee self-service solution. eHub can help you realize real cost savings by eliminating paper, automating and streamlining processes, ensuring customer satisfaction and increasing efficiency.

Contact Us at:
TEAM Software, Inc.
407 S 27th Avenue
Omaha, NE 68131
www.teamsoftware.com
Sales: 800.500.4499
email sales@teamsoftware.com
Support: 402.345.5660
email supportstaff@teamsoftware.com

Download | Duration: 00:08:06

In this Tripodcast, Dick Ollek, CBSE, talks with the President and CEO of Rain Maker Sales Support, Patricia Gaffney, about identifying sales suspects, truning them into prospects and turning those prospects into clients.

This Tripodcast is sponsored by Team Software - www.teamsoftware.com

And, their unique customer self-service portal – eHub

With eHub, you can increase customer retention and reduce response time with online invoicing, paperless work requests and integrated quality inspection tools. In addition, the customizable eHub home screen and various reporting tools allow you to improve communication and knowledge-sharing with your customer base.

Contact Us at:
TEAM Software, Inc.
407 S 27th Avenue
Omaha, NE 68131
www.teamsoftware.com
Sales: 800.500.4499
email sales@teamsoftware.com
Support: 402.345.5660
email supportstaff@teamsoftware.com

 

Download | Duration: 00:06:04

Well, are you? Several years ago Stephen Covey published the 7 Habits of Successful People. In this Tripodcast, Dick Ollek, CBSE, shares an article that talks about the habits of highly successful people. He discusses several of them and challenges us to develop these habits. One of the best things about a habit is - all you have to do to pick it up is - do it!

This is an audio and video Tripodcast. If the player does not appear in your email, please click HERE to come to our website - www.tripodcast.com.

This Tripodcast is sponsored by Team Software - www.teamsoftware.com

And, their unique customer self-service portal – eHub

With eHub, you can increase customer retention and reduce response time with online invoicing, paperless work requests and integrated quality inspection tools. In addition, the customizable eHub home screen and various reporting tools allow you to improve communication and knowledge-sharing with your customer base.

Contact Us at:
TEAM Software, Inc.
407 S 27th Avenue
Omaha, NE 68131
www.teamsoftware.com
Sales: 800.500.4499
email sales@teamsoftware.com
Support: 402.345.5660
email supportstaff@teamsoftware.com

Download | Duration: 00:08:02

In our last Tripodcast Dick Ollek, CBSE, talked about the fiscal cliff and more importantly the potential fiscal cliff we all face as business owners. In this Tripodcast, Dick returns to that topic and focuses on some of our major costs as contractors. How often do you estimate your costs as you build a proposal only to find that you missed getting the job by a few hundred dollars? Or what about the times you were awarded a contract only to find that the real costs were much higher than your estimate? Both cases take you several steps closer to that fiscal cliff. Dick offers some good strategies and ideas for finding and using your REAL costs.

This Tripodcast is sponsored by Team Software - www.teamsoftware.com

Empower your employees and customers by giving them access to the information they need, anywhere, anytime with eHub, our web-based customer and employee self-service solution. eHub can help you realize real cost savings by eliminating paper, automating and streamlining processes, ensuring customer satisfaction and increasing efficiency.

Contact Us at:
TEAM Software, Inc.
407 S 27th Avenue
Omaha, NE 68131
www.teamsoftware.com
Sales: 800.500.4499
email sales@teamsoftware.com
Support: 402.345.5660
email supportstaff@teamsoftware.com

Download | Duration: 00:09:44

The news has been full of the "fiscal cliff" facing our country for months. But there are other fiscal cliffs - those that face YOUR company. In this Tripodcast, Dick Ollek, CBSE asks if you are about to fall off one of those. He highlights three "fiscal cliffs" that face small business and our industry. Dick offers some ideas and tactics to help keep from falling over these cliffs...

This Tripodcast is sponsored by Team Time -  www.teamsoftware.com

TeamTime is a versatile, robust time and attendance solution that meets the diverse needs of small and large companies alike. With TeamTime you can control labor costs and automate your timekeeping processes to save you valuable time and money. In fact, TEAM Software customers realize an average savings of 6.46% when using TeamTime in place of traditional timesheets.

Using TeamTime by itself or in conjunction with TeamTime Portal, employees can clock in and out of jobs in one of three ways:

• Using a landline or mobile phone with an employee number
• Using TeamTime Portal with an employee number
• Using TeamTime Portal with biometric authentication

Contact Us at:
TEAM Software, Inc.
407 S 27th Avenue
Omaha, NE 68131
www.teamsoftware.com
Sales: 800.500.4499
email sales@teamsoftware.com
Support: 402.345.5660
email supportstaff@teamsoftware.com

 

Download | Duration: 00:06:30

In this Tripodcast Dick Ollek, CBSE, asks – “Are you getting better faster than the other guy?” Our business success depends on “getting better”, offering more and helping our clients’ meet their changing goals. If we are not improving, we are going backwards. And if we are not getting better faster than the other guy gets better, we are losing to our competition. Dick offers several suggestions for how YOU can get better faster.

This Tripodcast is sponsored by WinTeam for Building Service Contractors - www.teamsoftware.com

TEAM is unique because not only are we industry experts with more than 20 years' experience in the building service industry, we also offer fully integrated solutions to meet the specific needs of your business. Our core solution WinTeam is a fully integrated financial, workforce and operations management solution designed for the building service industry. WinTeam features comprehensive accounting, HR, timekeeping and much more -- in one seamless package. The advantage to you: Your company can rely on one system to run your business because it's not just software – it's a complete business solution.

Contact Us at:
TEAM Software, Inc.
407 S 27th Avenue
Omaha, NE 68131
www.teamsoftware.com
Sales: 800.500.4499
email sales@teamsoftware.com
Support: 402.345.5660
email supportstaff@teamsoftware.com

Download | Duration: 00:09:56

In this Tripodcast Dick Ollek, CBSE, asks - "Are you shooting your customers?" We all spend a great deal of time, effort and money to cultivate, acquire, and keep our customers. But, all too often in ways we least expect, that effort is undone. Dick outlines several of the ways this can happen and challenges us to look at our own operations to ensure we don't shoot our customers.

This Tripodcast is sponsored by Consultants In Cleaning, LLC. They are excited to announce two new products to their evergrowing library of education and learning. A new DVD entitled Increasing Profits Without Increasing Sales will help you find hidden profitds in your current operations. And a collection of Dick's first 50 blog postings - Richard's Writings, is over 100 pages of ideas, tips and strategies for your personal and business life. Check them out at www.consultantsincleaning.com.

 

Download | Duration: 00:11:16

In this Tripodcast Dick Ollek, CBSE continues to explore ways for you to add new customers to your business. Last time he talked about the need for new business not only to grow but to replace the natural loss of business. In this episode he continues the discussion with some specific strategies and techniques that he has used to successfully grow his own contracting business for over 20 years.

This Tripodcast is sponsored by Consultants In Cleaning, LLC. They are excited to announce two new products to their evergrowing library of education and learning. A new DVD entitled Increasing Profits Without Increasing Sales will help you find hidden profitds in your current operations. And a collection of Dick's first 50 blog postings - Richard's Writings, is over 100 pages of ideas, tips and strategies for your personal and business life. Check them out at www.consultantsincleaning.com.